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  • Nurse Excellence Program: Mastering Communication and Professional Etiquette

Nurse Excellence Program: Mastering Communication and Professional Etiquette

  • By Certiedge official
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Course Duration: 32 Hours of Comprehensive Learning

Mode of Learning:

Choose the learning style that best fits your schedule and preferences:

  1. Online Instructor-Led Training – Learn in real time with live expert-led sessions.
  2. Online Self-Paced Learning – Study anytime, anywhere with flexible recorded modules.
  3. Onsite/Classroom Training – Experience in-person, hands-on learning guided by certified trainers.

What’s Included in the Training Program:

Our industry-leading Training Program is designed to provide a complete learning experience through a perfect blend of theory and practical exposure. Here’s what you’ll get:

  • Live, Instructor-Led Online Training Sessions
  • Hands-on Lab Exercises
  • Certified and Experienced Trainers
  • Post-Training Support & Mentorship
  • Comprehensive Learning Resources including eBooks, guides, and reference materials.
  • Real-World Case Studies & Application Scenarios
  • Networking Opportunities
  • Group Projects and Collaborative Learning Activities
  • Best Practices and Industry Insights.
  • Access to Recorded Sessions (available for online learners, based on client permissions).
  • Follow-up Review Sessions.
  • Tool Demonstrations and Guided Walkthroughs

This training helps you gain the knowledge and hands-on experience needed to advance your career in today’s competitive IT landscape.

 

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Course Content

Self-Presentation and Personal Branding

  • Importance of self-presentation in healthcare settings
  • Building a professional and empathetic image as a nurse
  • Dress code and appearance standards in hospitals
  • Techniques for making a positive impression on patients and colleagues
  • Practical exercises: Personalized self-introduction and scenario-based role-plays

Personal Grooming and Professional Appearance in Healthcare

  • Maintaining hygiene standards in a hospital environment
  • Professional grooming essentials for nurses
  • Importance of infection control and personal hygiene
  • Managing long shifts while maintaining a fresh and professional appearance
  • Proper bedside manners and patient interaction decorum
  • Hands-on session: Grooming checklist and hygiene best practices

Verbal and Non-Verbal Communication

  • Importance of clear communication in patient care
  • Techniques for comforting and reassuring patients
  • Tone, pitch, and clarity in nurse-patient interactions
  • Understanding and interpreting patient body language
  • The role of body language in patient trust-building
  • Active listening and empathy-driven communication
  • Hospital etiquette: Interacting with doctors, patients, and their families
  • Practical activities: Role-playing real-life patient scenarios

Cross-Cultural Communication Skills

  • Understanding cultural diversity in patient care
  • Communicating effectively with patients from diverse backgrounds
  • Managing language barriers and using interpreters effectively
  • Adapting communication styles based on cultural norms and sensitivities
  • Case studies: Cultural competency in healthcare
  • Group discussion and interactive activities

Public Speaking and Confidence Building

  • Overcoming anxiety in professional discussions and patient interactions
  • Techniques for explaining medical procedures confidently
  • Structuring clear and concise patient education sessions
  • Effective team communication in high-pressure situations
  • Tips for impromptu speaking in emergency scenarios
  • Practice session: Delivering patient briefings and team reports

Course Includes:

  • Price:
    ₹45,000.00 ₹50,000.00
  • Lessons:31
  • Level:Intermediate
₹45,000.00 ₹50,000.00
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Bommanahalli, Bangalore – 560068, Karnataka

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