Course Duration: 32 Hours of Comprehensive Learning
Mode of Learning:
Choose the learning style that best fits your schedule and preferences:
- Online Instructor-Led Training – Learn in real time with live expert-led sessions.
- Online Self-Paced Learning – Study anytime, anywhere with flexible recorded modules.
- Onsite/Classroom Training – Experience in-person, hands-on learning guided by certified trainers.
What’s Included in the Training Program:
Our industry-leading Training Program is designed to provide a complete learning experience through a perfect blend of theory and practical exposure. Here’s what you’ll get:
- Live, Instructor-Led Online Training Sessions
- Hands-on Lab Exercises
- Certified and Experienced Trainers
- Post-Training Support & Mentorship
- Comprehensive Learning Resources including eBooks, guides, and reference materials.
- Real-World Case Studies & Application Scenarios
- Networking Opportunities
- Group Projects and Collaborative Learning Activities
- Best Practices and Industry Insights.
- Access to Recorded Sessions (available for online learners, based on client permissions).
- Follow-up Review Sessions.
- Tool Demonstrations and Guided Walkthroughs
This training helps you gain the knowledge and hands-on experience needed to advance your career in today’s competitive IT landscape.
Course Content
Introduction to ITIL V4
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Key concepts of service management
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Value and value co-creation
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Organizations, service providers, service consumers, and other stakeholders
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Service relationships
Lessons: