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  • ITIL Foundation Certification Training

ITIL Foundation Certification Training

  • By Certiedge official
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Course Duration: 32 Hours of Comprehensive Learning

Mode of Learning:

Choose the training format that best fits your schedule and learning style:

  1. Online Instructor-Led Training – Learn directly from certified experts in live interactive sessions.
  2. Online Self-Paced Learning – Study anytime, anywhere with flexible access to course materials.
  3. Onsite / Classroom Training – Experience hands-on, instructor-led sessions in a collaborative environment.

What’s Included:

Our comprehensive training program is designed to ensure a complete, career-ready learning experience. You’ll get:

  • Onsite Instructor-Led Sessions
  • Live Role
  • Certified Trainers
  • Post-Training Support
  • Resource Materials including eBooks, eGuides, and reference documentation.
  • Real-World Scenarios & Case Studies
  • Networking Opportunities
  • Group Projects and Collaborative Activities
  • Best Practices and Industry Insights
  • Access to Recorded Sessions (available only for online programs) for flexible review.
  • Follow-Up Sessions
  • Tool Demonstrations and Walkthroughs

Empower your career with expert-led, practical, and flexible training designed to help you master real-world skills and stay ahead in the industry.

 

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Course Content

Introduction to ITIL

  • What is ITIL?
  • Importance of ITIL in IT Service Management
  • Key Concepts and Terminology
  • ITIL’s Role in Digital Transformation
  • ITIL Framework Overview

The ITIL Service Value System (SVS)

  • What is the Service Value System (SVS)?
  • Components of SVS
  • The Guiding Principles of ITIL
  • Governance in the Service Value System
  • Service Value Chain Overview

The Service Value Chain

  • What is the Service Value Chain?
  • Key Activities of the Service Value Chain
  • How the Service Value Chain Works in Practice
  • Linking the Service Value Chain with ITIL Practices

ITIL Practices

  • Overview of ITIL Practices
  • General Management Practices
  • Service Management Practices
  • Technical Management Practices
  • The Role of ITIL Practices in Service Management

ITIL Service Management Lifecycle

  • Service Strategy
  • Service Design
  • Service Transition
  • Service Operation
  • Continual Service Improvement

ITIL Certification and Exam Preparation

  • Overview of the ITIL Foundation Certification Exam
  • Exam Structure and Question Types
  • Key Areas to Focus on for Exam Success
  • Study Tips and Resources
  • Mock Exam and Practice Questions
  • How to Register for the ITIL Foundation Exam

Conclusion and Final Q&A

  • Recap of Key ITIL Concepts
  • Preparing for Career Growth with ITIL
  • Further ITIL Certifications and Career Pathways

Course Includes:

  • Price:
    ₹45,000.00 ₹50,000.00
  • Lessons:33
  • Level:Intermediate
₹45,000.00 ₹50,000.00
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