General QMS Training

Course Duration: 32 Hours of Comprehensive Learning

Mode of Learning:

Choose the training format that best fits your schedule and learning style:

Online Instructor-Led Training – Learn directly from certified experts in live interactive sessions.
Online Self-Paced Learning – Study anytime, anywhere with flexible access to course materials.
Onsite / Classroom Training – Experience hands-on, instructor-led sessions in a collaborative environment.

What’s Included:

Our comprehensive training program is designed to ensure a complete, career-ready learning experience. You’ll get:

Onsite Instructor-Led Sessions
Live Role
Certified Trainers
Post-Training Support
Resource Materials including eBooks, eGuides, and reference documentation.
Real-World Scenarios & Case Studies
Networking Opportunities
Group Projects and Collaborative Activities
Best Practices and Industry Insights
Access to Recorded Sessions (available only for online programs) for flexible review.
Follow-Up Sessions
Tool Demonstrations and Walkthroughs

Empower your career with expert-led, practical, and flexible training designed to help you master real-world skills and stay ahead in the industry.

Course Content

Welcome and Course Overview

Introduction to Course Objectives and Structure
Expectations and Learning Outcomes

Uderstanding Quality Management Systems (QMS)

Overview of ISO 9001:2015

Core Principles of ISO 9001

Interactive Session: Understanding ISO 9001 Clauses

Clause 4: Context of the Organization

Clause 5: Leadership

Clause 6: Planning

Clause 7: Support

Interactive Session: Case Studies on Clause 4-7

Clause 8: Operation

Clause 9: Performance Evaluation

Clause 10: Improvement

Managing QMS Documentation

Interactive Session: Analyzing ISO 9001 Clauses

Introduction to QMS Manual

Developing a QMS Manual

QMS Manual Implementation and Review

Best Practices in QMS Documentation

Interactive Session: QMS Manual Drafting

QMS Internal Audits

Continuous Improvement in QMS

Case Studies and Real-World Applications

General Awareness Module: Manufacturing Industry Context

Course Review and Q&A

Final Assessment and Certification

Course Duration: 32 Hours of Comprehensive Learning

Mode of Learning:

What’s Included:

Course Content

Welcome and Course Overview

Introduction to Course Objectives and Structure

Expectations and Learning Outcomes

Uderstanding Quality Management Systems (QMS)

What is a QMS?

Key Principles and Benefits of QMS in Manufacturing

Relationship Between QMS and ISO 9001

Overview of ISO 9001:2015

History and Evolution of ISO 9001

Structure and Clauses of the ISO 9001 Standard

Importance of Standardization in Quality Management

Core Principles of ISO 9001

Customer Focus

Leadership

Engagement of People

Process Approach

Improvement

Evidence-Based Decision Making

Relationship Management

Interactive Session: Understanding ISO 9001 Clauses

Group Discussion on Key Clauses and Their Application

Clause 4: Context of the Organization

Understanding Organizational Context in a Manufacturing Setting

Identifying Internal and External Issues in Manufacturing

Understanding the Needs and Expectations of Interested Parties

Clause 5: Leadership

Leadership and Commitment from Top Management in Manufacturing

Roles and Responsibilities in QMS Implementation

Establishing Quality Policy and Quality Objectives

Clause 6: Planning

Risk-Based Thinking in Manufacturing QMS Planning

Actions to Address Risks and Opportunities

Establishing Quality Objectives and Plans

Clause 7: Support

Resources for QMS Implementation in Manufacturing (Human, Infrastructure, Environment)

Competence, Awareness, and Communication in Manufacturing Operations

Documented Information Requirements

Interactive Session: Case Studies on Clause 4-7

Practical Scenarios and Group Discussions

Clause 8: Operation

Operational Planning and Control in Manufacturing

Managing Production and Service Delivery

Risk and Opportunity Management in Operations

Clause 9: Performance Evaluation

Monitoring, Measurement, Analysis, and Evaluation in Manufacturing

Internal Audits and Management Reviews

Customer Satisfaction and Feedback Mechanisms

Clause 10: Improvement

Non-Conformity and Corrective Actions

Continual Improvement in the QMS

Managing Preventive Actions

Managing QMS Documentation

Creating and Maintaining QMS Documents in Manufacturing

Document Control and Record Management

Interactive Session: Analyzing ISO 9001 Clauses

Group Activity on Implementing Clauses in Real-World Manufacturing Scenarios

Introduction to QMS Manual

What is a QMS Manual?

Key Elements and Structure of a QMS Manual

Documenting the Scope of the QMS

Developing a QMS Manual

Step-by-Step Process for Creating a QMS Manual

Identifying and Mapping Processes in Manufacturing

Establishing Policies and Procedures for Manufacturing Operations

QMS Manual Implementation and Review

Integration of ISO 9001 Clauses into the Manual

Aligning the Manual with Organizational Needs in Manufacturing

Ensuring Manual Compliance and Effectiveness

Best Practices in QMS Documentation

Ensuring Clarity, Consistency, and Accessibility of Documents in Manufacturing

Periodic Review and Updates of the Manual

Interactive Session: QMS Manual Drafting

Group Activity: Drafting Key Sections of a QMS Manual

QMS Internal Audits

Importance of Internal Audits in QMS Implementation